These Terms and Conditions govern your use of the Krikaya platform. By registering an account or placing any bet on Krikaya, you confirm that you have read, understood, and agreed to everything set out below. Please take the time to read through — it's important that every Krikaya player knows exactly where they stand.
What You Need to Know
Before you read the full terms, here are the six most important points every Krikaya player in Bangladesh should understand.
Each player is permitted to hold one Krikaya account only. Duplicate accounts are not allowed under any circumstances. If multiple accounts are detected linked to the same person, Krikaya reserves the right to close all associated accounts and withhold any pending balances pending investigation.
Krikaya is strictly for players aged 18 and above. By registering, you confirm that you meet this age requirement. Krikaya may request age verification documents at any time. Accounts found to belong to underage players will be closed immediately and any balance forfeited.
All bonuses on Krikaya come with wagering requirements that must be met before withdrawal. The specific requirements for each bonus are stated clearly at the time of the offer. Attempting to withdraw bonus funds before meeting the requirements will result in the bonus being removed from your balance.
All deposits and withdrawals on Krikaya are processed in Bangladeshi Taka. There are no currency conversion fees. Withdrawals are sent to the same payment method used for the deposit where possible. Krikaya does not accept third-party payments — your account name must match your payment method.
Any attempt to exploit technical errors, use automated betting software, collude with other players, or manipulate game outcomes is strictly prohibited on Krikaya. Accounts found engaging in any form of fraudulent activity will be suspended immediately and the matter referred for further review.
You are responsible for keeping your Krikaya login credentials secure. Do not share your password with anyone. Krikaya will never ask for your password via chat or email. If you suspect your account has been accessed without your permission, contact Krikaya support immediately to have your account secured.
By accessing, registering on, or using the Krikaya platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and Krikaya. If you do not agree with any part of these terms, you must not use the Krikaya platform.
These Terms and Conditions apply to all Krikaya services, including but not limited to casino games, sports betting, live dealer games, and any promotional offers made available through the platform. Using any part of Krikaya constitutes acceptance of the full terms, not just the sections that apply to the specific service you are using.
Important: Krikaya may update these Terms and Conditions from time to time. Continued use of the platform after any update constitutes acceptance of the revised terms. We recommend checking this page periodically to stay informed of any changes.
To register and use Krikaya, you must meet all of the following eligibility requirements:
Krikaya reserves the right to request proof of eligibility at any time. This may include identity documents, proof of address, or proof of age. Failure to provide requested documentation within a reasonable timeframe may result in account suspension until the verification is completed.
Age Verification: Krikaya takes underage gambling seriously. Any account found to belong to a player under the age of 18 will be closed immediately. Any deposits made will be returned, but any winnings generated will be forfeited in full.
Each individual may hold only one Krikaya account. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited. Krikaya uses technical and manual methods to detect duplicate accounts, and any accounts identified as duplicates will be subject to immediate closure.
When registering your Krikaya account, you must provide accurate and complete information. This includes your full legal name, date of birth, contact number, and any other details requested during the registration process. Providing false information is a breach of these terms and may result in account closure and forfeiture of any balance.
You are responsible for maintaining the security of your Krikaya account. This means:
Krikaya will never contact you to ask for your password. Any communication claiming to be from Krikaya that requests your password should be treated as fraudulent and reported to our support team.
All financial transactions on Krikaya are conducted in Bangladeshi Taka (BDT). Krikaya supports deposits and withdrawals via bKash, Nagad, and local bank transfer. There are no currency conversion fees applied to any transaction on the Krikaya platform.
Deposits: Deposits are credited to your Krikaya account promptly after confirmation from the payment provider. Minimum and maximum deposit amounts apply and are displayed at the time of transaction. Krikaya does not accept deposits from third-party accounts — the name on your payment method must match the name on your Krikaya account.
Withdrawals: Withdrawal requests are processed by Krikaya's payments team. Most withdrawals are completed within minutes to a few hours. Krikaya may request identity verification before processing a withdrawal, particularly for first-time withdrawals or amounts above a certain threshold. This is a standard security measure and is not a reason for concern.
Processing Times: While Krikaya aims to process all withdrawals as quickly as possible, processing times may vary depending on your payment provider. bKash and Nagad withdrawals are typically the fastest. Bank transfers may take slightly longer depending on your bank.
Krikaya offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the offer is made, in addition to the general bonus terms set out here.
Wagering Requirements: All bonuses awarded on Krikaya carry a wagering requirement. This means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn. The wagering requirement for each bonus is clearly stated in the offer details.
Bonus Abuse: Any player found to be abusing Krikaya's bonus system — including but not limited to creating multiple accounts to claim bonuses, using bonus funds in a way designed to circumvent wagering requirements, or coordinating with other players — will have their account suspended and all bonuses forfeited.
All bets placed on Krikaya are subject to the specific rules of the game or event being wagered on, as well as these general betting terms. By placing a bet on Krikaya, you confirm that you understand and accept the rules of the relevant game or market.
Krikaya reserves the right to void any bet that has been placed as a result of a technical error, a pricing error, or any other error on the platform. In such cases, the stake will be returned to your account. Krikaya's decision on voided bets is final.
The following activities are strictly prohibited on the Krikaya platform. Engaging in any of these activities will result in immediate account suspension and may result in legal action:
Krikaya monitors all account activity for signs of prohibited conduct. Where prohibited conduct is detected, Krikaya reserves the right to suspend the account, withhold any balance pending investigation, and report the matter to relevant authorities where required by law.
Krikaya reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:
If your account is suspended due to a suspected breach of these terms, Krikaya will conduct an investigation before making a final decision. During the investigation period, access to your account and any pending withdrawals may be placed on hold. You will be notified of the outcome once the investigation is complete.
Players who wish to close their own Krikaya account voluntarily may do so by contacting the support team. Any real money balance remaining at the time of closure will be returned to your registered payment method, subject to standard verification requirements.
Krikaya collects and processes personal data in accordance with its Privacy Policy. By registering on Krikaya, you consent to the collection and use of your personal data as described in that policy. The Privacy Policy is available at /privacy-policy and forms part of these Terms and Conditions.
Krikaya uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform experience. Krikaya does not sell your personal data to third parties. Data may be shared with payment processors and identity verification providers as necessary to operate the platform.
Krikaya is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. Full details of these tools are available on our Responsible Gaming page.
If you feel that your gaming is becoming a problem, we encourage you to make use of these tools or contact our support team for assistance. Krikaya takes responsible gaming seriously and will always act in the best interests of players who raise concerns about their gaming behaviour.
Self-Exclusion: Players who wish to exclude themselves from Krikaya can do so by contacting support. Once a self-exclusion is in place, it cannot be reversed for the duration of the exclusion period. Krikaya will not send promotional communications to self-excluded players.
Krikaya provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Krikaya will not be liable for any losses arising from platform downtime, technical errors, or interruptions to service that are outside our reasonable control.
Krikaya's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim. Krikaya is not liable for any indirect, consequential, or special losses arising from use of the platform.
Nothing in these terms limits Krikaya's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
Krikaya reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. Where changes are material, Krikaya will make reasonable efforts to notify registered players via email or an in-platform notification.
Continued use of the Krikaya platform after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the Krikaya support team. Our support team is available 24 hours a day, 7 days a week via live chat on the platform.
You can also reach us by email at: [email protected]
For questions specifically related to responsible gaming tools or self-exclusion, please visit our Responsible Gaming page or contact support directly. We aim to respond to all queries as quickly as possible — most issues are resolved within minutes via live chat.