At Krikaya, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect from players in Bangladesh, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward because you deserve to know where your data goes.
How We Protect You
Six things every Krikaya player in Bangladesh should know about how we handle personal data.
Krikaya uses industry-standard encryption to protect all personal and financial data. Your account information, payment details, and transaction history are stored on secured servers with restricted access. We take data security seriously and review our systems regularly to stay ahead of threats.
Krikaya does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used to operate your account, process payments, and improve the platform — nothing else. Any third parties we work with are bound by strict data processing agreements.
Krikaya players have the right to access, correct, and request deletion of their personal data. If you want to know what information we hold about you, or if you want to update or remove it, you can contact our support team at any time and we will handle your request promptly.
All payment transactions on Krikaya — including bKash, Nagad, and bank transfers — are processed through secure, encrypted channels. Krikaya does not store full payment credentials on its servers. Payment data is handled by our verified payment processors under strict security protocols.
Krikaya only collects the personal data that is genuinely necessary to operate your account and comply with legal requirements. We do not collect data for the sake of it. If we don't need it to serve you, we don't ask for it. This principle guides every data collection decision we make.
Krikaya will only send you promotional communications if you have opted in to receive them. You can update your communication preferences at any time through your account settings or by contacting support. We do not send unsolicited marketing messages to players who have not opted in.
This Privacy Policy applies to all services provided by Krikaya, accessible at krikaya.club. It covers how Krikaya collects, processes, stores, and protects the personal data of players who register and use the platform. By creating a Krikaya account, you acknowledge that you have read and understood this Privacy Policy.
Krikaya is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and protect it with appropriate technical and organisational measures. If you have any questions about how Krikaya handles your data, our support team is available 24/7 to help.
Scope: This Privacy Policy applies to all Krikaya players, including those who access the platform via mobile browser or the Krikaya app. It covers all personal data collected through the registration process, account activity, payment transactions, and customer support interactions.
Krikaya collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and from third-party verification providers where required. Here is a breakdown of the categories of data we collect:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration & verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | bKash/Nagad number, bank account details, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatically on site visit |
| Usage Data | Games played, bets placed, session duration, login history | During platform use |
| Communications Data | Support chat logs, email correspondence | When you contact support |
Krikaya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Krikaya uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. Here is how your data is used on the Krikaya platform:
Automated Decision-Making: Krikaya may use automated systems to detect fraud, verify identity, and flag unusual account activity. Where an automated decision significantly affects your account, you have the right to request a human review of that decision by contacting our support team.
Krikaya processes your personal data on the following legal grounds:
Krikaya does not sell your personal data to third parties. We share data only where necessary to operate the platform and comply with legal obligations. The categories of third parties with whom Krikaya may share your data are:
No Third-Party Marketing: Krikaya never shares your personal data with third parties for their own marketing purposes. Any data shared with service providers is strictly limited to what is necessary for them to perform their specific function.
Krikaya uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit krikaya.club.
The types of cookies Krikaya uses include:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using Krikaya, but some features may work differently. For essential cookies, disabling them may affect your ability to log in or use certain platform features.
Krikaya retains your personal data for as long as your account is active and for a period after account closure as required by law and our operational needs. The general retention periods we apply are:
When personal data is no longer required for the purposes for which it was collected, Krikaya will securely delete or anonymise it. If you request deletion of your data, Krikaya will action this request subject to any legal obligations that require us to retain certain records.
As a Krikaya player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe.
Request a copy of the personal data Krikaya holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no longer a legitimate reason for Krikaya to hold it.
Request that Krikaya restricts processing of your data in certain circumstances, such as while a dispute is being resolved.
Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service.
Object to Krikaya processing your data for direct marketing purposes or on the basis of legitimate interests.
Krikaya takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While Krikaya takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, Krikaya will notify affected players and relevant authorities as required by applicable law.
Your Role in Security: You also play a part in keeping your Krikaya account secure. Use a strong, unique password, do not share your login details with anyone, and contact support immediately if you suspect your account has been compromised.
Krikaya is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the Krikaya platform.
If Krikaya becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on Krikaya, please contact our support team immediately so we can investigate and act.
Krikaya may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
Where changes are material, Krikaya will make reasonable efforts to notify registered players via email or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how Krikaya protects your personal data. Continued use of the platform after any update constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how Krikaya handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week via live chat on the platform.
You can also reach us by email at: [email protected]
For data-related requests such as access, rectification, or deletion, please contact support directly and clearly state the nature of your request. Krikaya will acknowledge your request promptly and aim to resolve it within 30 days. For complex requests, we may need additional time and will keep you informed of progress.
You can also review our Terms and Conditions and Responsible Gaming pages for more information about how Krikaya operates and protects its players.